Shipping & Delivery Policy

We deliver to addresses across India through our courier partners. Checkout tells you if your pin code can be served before you pay. You can also buy in person at our store in Kadapa.

• Free delivery on orders of ₹999 or more.
• A delivery charge of ₹99 applies to smaller orders.
• Cash on Delivery has no extra charge.
• Any charge is shown at checkout before you pay — there are no hidden fees.

Orders are usually dispatched within 1–2 working days, and delivered within 3–7 working days after that, depending on your location. Remote areas can take longer.

These are estimates, not guarantees. Deliveries can be delayed by weather, public holidays, strikes, government restrictions or courier disruptions; we’ll keep you informed if that happens.

When your order ships, we send the courier name and tracking number by WhatsApp. You can also follow it any time in My Account — sign in with the mobile number you ordered with.

• Someone needs to be available to receive the parcel; the courier may ask for a one-time code or ID for high-value items.
• If the outer box looks damaged or tampered with, you may refuse it, or note it with the courier and tell us. Report any damage within 7 days of delivery — see the Cancellation & Refund Policy.
• If delivery fails because the address was wrong or no one was available after repeated attempts, the parcel comes back to us. We’ll contact you to re-ship it or refund you.

Installation for CCTV, intercoms and biometric systems is arranged separately with our technicians — call 088866 63002 after ordering. For office or bulk orders, ask for a quote; delivery times and charges for these are confirmed with you directly.